Privacy Policy

This Privacy Policy explains how TECHNOSAVVYS EDUCATION TECHNOLOGIES handles and protects your personal information in compliance with relevant privacy laws.

In this Privacy Policy, the terms “we”, “us”, “our”, and “ours” refer to TECHNOSAVVYS EDUCATION TECHNOLOGIES. The terms “you”, “your”, “yours”, and “you and/or your child” refer to you as the User.

We are dedicated to maintaining the privacy and security of your personal data, as well as that of your child. We handle any personal data collected from you and your child in compliance with relevant laws and regulations, as outlined in this Privacy Policy. It is important to carefully read and understand our practices regarding the collection and treatment of your and your child’s personal data.

By choosing to visit our website and/or avail any services provided by TECHNOSAVVYS EDUCATION TECHNOLOGIES, you are agreeing to be bound by this Privacy Policy (as may be updated from time to time). It is important to carefully read and understand the following information. Please note that you must be at least 18 years old to register on our site. If you are under 18 years old, you are not allowed to register unless your parent or legal guardian completes the registration on your behalf. By continuing to access or use our platform, you are indicating your acceptance of this Privacy Policy. If you do not agree to the terms of this agreement, please exit this page and refrain from accessing our services.

Personal Data

“Personal Data” refers to any information that can be used to identify an individual, either directly or indirectly, including but not limited to first and last names, physical addresses, email addresses, online identifiers, contact information, and identity proof documents.

Children’s Privacy

In order to provide our services to you and your child, we may need to collect personal data from both you and your child. We are dedicated to safeguarding the privacy of children who use our websites and applications. For the purposes of this privacy policy, a “child” refers to an individual under the age of 13 for users in the United States, under the age of 16 for users in South Africa, and under the age of 16 for users in the European Union.

If you are a parent or guardian and you suspect that your child has provided us with personal data without your consent, please contact us at privacy@technosavvys.com. We will take appropriate steps to dispose of such data in accordance with applicable laws and regulations.

This Privacy Policy applies to all personal data that is processed by TECHNOSAVVYS EDUCATION TECHNOLOGIES, whether in physical or electronic form. It is designed to provide you with an understanding of what information we collect, why we collect it, and how you can manage your information, including updating, exporting, and deleting it. This Privacy Policy should be read in conjunction with the Terms and Conditions available at (URL: https://technosavvys.com/terms-conditions). Please note that it applies to all instances where we act as a data controller for your personal data, collecting and processing it to offer our products or services.

Parents have the right to refuse permission for us to collect further personal data, request to review their child’s personal data, or request deletion of the personal data collected from or about their child. However, please note that a request to delete records may result in termination of an account, membership, or other service, as the nature of our services requires collection of personal data. To exercise any of these options, please contact us at privacy@technosavvys.com. Please be aware that in order to protect children’s privacy and security, we will take reasonable steps to verify the identity of a parent or legal guardian before granting access to any personal data.

What Personal Data do we Collect & Process?

The types of Personal Data that we collect and process may include, but are not limited to:

Demographic & Identity Data: This may include the name, email address, contact number, photograph, location, gender, school name, birth date, and year of the child, which may be used to validate age and authenticate user accounts.

Financial Data: This may include account details, payment details, and invoice details, which may be collected for billing and payment purposes in relation to our services.

Online Identifiers and Technical Data: This may include IP address, transaction logs, device details, and other technical data collected through cookies or other tracking technologies, which may be used for website analytics, security purposes, and to enhance user experience.

Online Training Sessions: If your child participates in online training sessions, these may be recorded and used for quality audits and teacher training purposes.

Projects, Quizzes, and Activities: We may collect and store information related to projects, quizzes, activities, and apps developed or completed as part of our programs.

User-Generated Content: Your child may choose to provide Personal Data about themselves in the content they post on our website, but we have safeguards in place to ensure that you first provide consent for the collection and use of this Personal Data.

Where do we obtain your Personal Data from?

We primarily obtain Personal Data directly from you when you register for our products and/or services, including during the registration for a free trial. This may also include Personal Data collected automatically and in the background when you use our website and applications. Additionally, certain information may be collected automatically as you or your child navigate through our Platform, such as usage details, IP address, device ID and type, browser type and language, operating system, access times, and information collected through cookies, web beacons, and other tracking technologies. It’s important to note that we do not collect Personal Data from children for the purpose of behavioral advertising, and we do not allow third-party behavioral trackers in areas intended for use by children. We are committed to protecting the privacy and security of Personal Data, and we adhere to applicable laws and regulations, including those related to data collection from children.

By signing into your social media account or connecting to your social media account with the Platform, you are giving your consent to us to collect, store, and use the information that you make available to us through the social media interface, in accordance with our Privacy Policy. This includes any information that you have made public on your social media account, information that the social media service shares with us, or information that you disclose during the sign-up and sign-in processes.

As part of using our Platform, parents are required to create a G-mail account on behalf of their Child, in accordance with Google’s terms and conditions. This account is necessary to allow the Child to sign in and access coding programs and/or educational course curriculum available on the internet as listed on our Platform. We will collect information from this G-mail account when you use it to connect with or access other coding programs and/or educational course curriculum through our Platform. By signing in with this G-mail account, you are giving your consent to us to collect, store, and use the information that you make available to us through the internet, in accordance with our Privacy Policy. We may obtain Personal Data about you from third parties or from publicly available sources of information.

How is your Personal Data utilized by us?

Verifying your identity
Delivering our products and services to you
Improving our products and services
Performing quality audits and teacher training
Communicating with you about existing products and services, including alerts, updates, and surveys
Evaluating, developing, and improving our products and services
Conducting market and product analysis, and market research
Sending you information about other products or services that may be of interest to you (you can opt out of ongoing marketing communications)
Handling enquiries and complaints
Enabling you to avail of our services and ensuring a smooth customer care experience
Complying with legal or regulatory requirements
Investigating, preventing, or taking action regarding illegal activities, suspected fraud, or potential threats to safety
Furnishing your information to service partners and providers as necessary for delivering relevant services
Publicizing, posting, and displaying projects and/or apps created by your child on our website or related pages, or on social media platforms with your consent and in accordance with applicable laws, along with your personal information.

Lawful Bases of processing your Personal Data

The lawful bases for processing Personal Data, as outlined in data protection regulations, may include:

Consent: You have explicitly agreed to/consented to the processing of your Personal Data for a specific reason, which may include any information that you have made public through your social media account, information that the social media service shares with the organization, or information that is disclosed during the sign-up and sign-in processes.

Contractual necessity: The processing of your Personal Data is necessary for the performance of a contract the organization has with you or to take steps to enter into a contract with you.

If you have given consent for the organization to process your Personal Data, you have the right to withdraw that consent at any time. However, please note that if you withdraw your consent and it results in the organization being unable to continue providing their products or services to you, they may choose to withdraw or cease their products and services upon your consent withdrawal. To withdraw your consent, you can contact the organization with a written request using the contact details provided in the ‘Contact Us’ section. Once they receive your request, they may communicate the consequences of withdrawal to you, and if you agree, your request for withdrawal will be processed.

When do we share your Personal Data with third parties?

In the course of providing products and services to you, we may engage third-party service providers. We may share your Personal Data with these third parties, but only as necessary for them to perform their services on our behalf. We have established contracts with these third parties that outline the scope of their access and use of your Personal Data. These contracts require them to handle your Personal Data securely, retain it only for the specified period as per our agreements, and not use it for any purposes outside of the scope specified by us.

We may share your Personal Data with third parties in the following circumstances:

To provide you with products or services: We may share your Personal Data with third parties who are involved in the delivery of products or services to you, such as vendors, partners, or contractors, in order to fulfill our contractual obligations to you.

With your consent: If you have given us your explicit consent to share your Personal Data with third parties, we may do so as per your agreement.

Legal obligations: We may disclose your Personal Data to third parties when we have a legal obligation to do so, such as in cases of fraud detection and prevention, regulatory reporting, litigation, or asserting or defending our legal rights and interests.

Compliance with laws and safety: We may disclose your Personal Data to appropriate authorities if we believe it is reasonably necessary to comply with applicable laws, regulations, legal processes, or to protect the safety of any person. This may also include addressing fraud, security, or technical issues, or protecting our rights or the rights of our users.

It’s important to note that we will take appropriate measures to ensure that any sharing of your Personal Data with third parties is done in compliance with applicable laws and regulations, and with appropriate safeguards in place to protect your privacy and confidentiality.

Use of Cookies and other Tracking Mechanisms

We may use cookies and similar tracking mechanisms on our website and other digital platforms to collect information about you. Cookies are small text files that are stored on your computer by websites you visit. They help websites work properly and provide information to the website owners about your activities.

You may have some control over cookies through your web browser settings. We may offer certain features that require the use of cookies.

Here are the categories of cookies we use and what they are used for:

Strictly Necessary Cookies: These cookies are essential for the functioning of our website, ensuring its security, and complying with applicable regulations.
Functional Cookies: These cookies allow us to remember information you enter or choices you make on our website, providing you with personalized features.
Performance/Analytics Cookies: These cookies collect information about how visitors use our website and services, helping us improve its functionality and performance.
Marketing Cookies: These cookies help us tailor our marketing and advertisements to your interests, including on our website, other websites, and social media. However, we do not use behavioral advertising cookies in areas intended for child users.
Please note that you may have control over some of these cookies through your web browser settings, and our use of cookies is subject to our privacy policy.

How do we secure your and your child’s Personal Data?

We are dedicated to safeguarding your personal data and that of your child, which is in our possession. We implement reasonable measures, including physical, technical, and managerial safeguards, to prevent unauthorized access, alteration, transmission, and deletion of personal data. We also require third-party service providers, through appropriate contracts, to adhere to our security policies and implement appropriate security measures to protect personal data.

How long do we keep your and your child’s Personal Data?

We retain your personal data and that of your child for the duration necessary to fulfill the purposes outlined in our Privacy Notice and to comply with applicable legal or regulatory requirements. Once the personal data is no longer needed for these purposes, we may take appropriate measures to delete or de-identify the data permanently.

No Sale of Personal Data

We will not sell any of your or your child’s personal data for marketing, advertising, or any other third-party use, unless we have obtained your express consent to do so.

Data Security

We are committed to ensuring the security and protection of your and your child’s personal data at all times.

While we make every effort to ensure the security of your and your child’s personal data, it’s important to note that no method of data transmission or storage is 100% secure. We use commercially acceptable measures to protect your personal data, but we cannot guarantee its absolute security due to the inherent risks associated with internet-based communications and electronic storage.

We take measures to store your and your child’s Personal Data in a secure operating environment, and access is restricted to employees, representatives, and service providers who require it for legitimate purposes. We comply with industry standards and applicable laws to protect your and your child’s Personal Data. Additionally, we ensure confidentiality and security in handling payment information according to industry standards.

Links to other Websites

Our website may include links to other organizations’ websites. Please note that this privacy notice does not apply to how those organizations handle your Personal Data. We recommend reviewing the privacy notices of those websites when you visit them.

As part of the classes or curriculum, the child may need to access third-party websites and content, which are governed by the terms and conditions of those third parties. The information collected by such third-party sites or platforms is subject to their own privacy practices, and any privacy choices you have made on those sites or platforms will not apply to our use of the information we have collected directly through our applications. We advise you to be mindful when leaving our sites or applications and to review the privacy policies of other sites that may collect your personal data.

Your Rights

You have certain rights regarding the Personal Data that we process about you. These rights may include, but are not necessarily limited to, the following:

Right to access: You have the right to know what Personal Data we hold about you and to request a copy of it.

Right to data portability: Subject to applicable laws, you have the right to obtain your Personal Data in a machine-readable format if you have provided it to us.

Right to rectification and erasure: You have the right to request the correction, deletion, or updating of incomplete, incorrect, unnecessary, or outdated Personal Data we hold about you.

Right to withdraw consent: You have the right to withdraw your consent for the processing of your Personal Data, if applicable.

Right to object: You have the right to object to the processing of your Personal Data, for example, for direct marketing purposes or based on legitimate interests.

Right to restriction: You have the right to request that we restrict the processing of your Personal Data in certain situations, such as when you contest the accuracy of the data.

It’s important to note that these rights may be subject to legal limitations and exceptions. If you wish to exercise any of these rights, please contact us in accordance with the procedures specified in our privacy policy or as otherwise provided by applicable laws.

You can exercise your rights by managing your account settings and preferences through our products and services. If that is not possible or if you have any questions or concerns about your Personal Data, you can contact us. However, please note that in some cases, if you withdraw your consent or request deletion or cessation of processing of your Personal Data, it may impact our ability to continue providing services to you as per your expectations or requirements. We will endeavor to handle such requests in accordance with applicable laws and our privacy policy.

If you are dissatisfied with our response or the outcome when you exercise your rights regarding your Personal Data, you have the option to contact us and provide feedback or express your concerns. We value your input and will strive to address any issues in a timely and appropriate manner in accordance with applicable laws and our internal processes.

Contact Us

If you have any further questions, concerns, or complaints related to privacy or exercising your rights regarding your Personal Data, please feel free to contact us using the following contact information:

Contact Email Address: privacy@technosavvys.com
Organization’s Name: TECHNOSAVVYS EDUCATION TECHNOLOGIES
Phone number: 9118592026, Address: 343/C/278C near Sundaram guest house, G.T road New Bairahana.

Notification of changes

We conduct regular reviews and updates of our Privacy Notice to ensure its accuracy and relevancy. Any changes made to our Privacy Notice will be effective immediately upon posting on this page. We reserve the right to update or change our Privacy Policy at any time, and it is your responsibility to periodically review this Privacy Policy. By continuing to use our services after any modifications to the Privacy Policy are posted, you acknowledge and consent to the changes, and agree to be bound by the updated Privacy Policy.